About

DBMS Inc. has been a pioneer in information technology since the early adoption of computers in retail business. We have built this legacy on decades of research and development of our flagship product KEY-POS. Part of our long-standing success is due to our company philosophy.

Satisfied Customers - Our #1 goal is always happy customers. The easier our software is to use, the less help our customers need. The less help our customers need, the more features we can add. The more features we add, the more markets open up to use our products. Our customers come first and it shows.

Low Overhead - We have spent years producing the most efficient ways of maintaining our business. Those savings get passed to our customers, keeping our products reasonable and affordable.

Virtual Offices - Most of our employees work from offices in their homes, eliminating a requirement for a big expensive office building and all its trimmings. By taking advantage of the internet, the need for face-to face visits between our employees is just not there. Time is not wasted in traffic. People are available for longer hours and are happier in their own controllable surroundings.

Rational Growth Plan - DBMS Inc. takes on new customers at a manageable pace that allows for a reasonable, sustainable growth rate. It lets us maintain the small business perspective of our customers and really understand their situations. Certainly, we want to grow our business just as you do, but those in our industry who have grown too quickly have had serious growing pains in service and support that we want to avoid. We continue to add new wholesale distributor markets as time allows, but our existing customers always come first.

Low Advertising Costs - Our primary sales method is through exhibiting at wholesale distributor’s markets. Although this can be pricey at times, most of our prospective customers are gained this way, as well as through “word of mouth” from our existing customers and their distributor’s sales reps. We also generate interest and provide information from our inexpensive web site that you are browsing right now.

No Outside Sales Force - We have no expensive salespeople running around the countryside or making cold calls driving you crazy. Nor do we have the cost of the management and support system for those people. This results in an enormous savings that can be re-invested in updating our products based on the requests of our customers. We can demonstrate KEY-POS over the internet and our experience gives us what we need to help a store in determining its requirements, without the expense of going to the store. Since our prices are published and uniform, with no salesperson’s commission to consider, we don’t spend a lot of time and resources haggling over prices.

Problem Prevention - Problem resolution is expensive and time consuming. That is why we focus on problem prevention. Redundancy is used throughout our entire system. Stable power supply from surge protection and battery backup is used on all equipment. We protect your data with easy-to-use backups and Raid 1 hard drive protection. Our servers employ a multi-level security protocol to prevent any outside malicious software coming in contact with your store’s information. All of our equipment is built with generic hardware for ease of service or repair should it ever be needed. All of this means fewer phone calls and more time for us to improve our software with the new features you want to have at a cost you can afford.